Frequently Asked Questions

Q: Where are you located?

A: My studio is located in West Chester, PA. The beauty of Decorating Den Interiors is that I come to your home and bring everything that you need to help visualize the transformation of your space.

Q: Do I have to take off work in order to work with an interior decorator?

A: I offer evening and weekend appointments to accommodate my clients schedule.

Q: How does Decorating Den Interiors work?

A: Check out our How We Work Page for details about our process.

Q: How can you offer free design services?

A: I purchase directly from the over 100 home furnishing suppliers that I am affiliated with. Much like a store, I offer the design elements for full retail pricing. The great thing is that you have my design expertise to guide you through the process and offer assurance that it will fit your home and your personal style..

Q: What happens on my first appointment?

A: We will take a brief tour of your home so that I may learn more about your journey and your vision. Then I will share my portfolio, which gives you greater insight about me, my company and how I work with my clients. At that point, we create a “wish list” to accomplish your goals and I offer an estimated budget range. If we decide that we are a fit, we agree on a specific target budget and sign a contact to initiate the design process.

Q: How do I determine a budget for my project?

A:  Based on your goals, I offer an estimated budget and we agree on how much you feel comfortable investing during our first appointment (see above).

Q: Will you work with my furnishings that are in the room?

A: Absolutely! I actually prefer to integrate some of your furniture, especially heirlooms or art that tells your story.

Q: Do you shop with me in other stores?

A:No. All of our appointments happen right in the comfort of your home. I bring all the fabrics, finishes and material samples, along with images or insights about quality and construction so that you can view them in your own lighting, alongside the other elements of the interior of your home. I also offer renderings, whenever necessary, to enable you to see how everything fits and works together.

Q: What’s the timeframe to get everything in?

A: It all depends on the scope of the project and the sort of products involved. A light fixture can take a week. Whereas custom furnishings, such as upholstery and window treatments may take 3-5 months.

Q: Is anything returnable or refundable?

A: Non custom items may be returned for the cost of shipping and restocking fee.

Q: Can I get a plan and shop retail?

A: Occasionally, I do work this way for an hourly fee of $150. However, it is much more effective to allow me to do the shopping because I have access to over a hundred vendors and am familiar with the quality and options that they offer. I deal with the ordering, shipping, delivery and installation issues. Not to mention that I help you to expertly coordinate your overall scheme. Since I offer all this for essentially full retail pricing, why not leave it to me?

Q: What if I don’t like what you recommend?

A: This happens only rarely. I take time to ask many questions, listen and observe. When I research the design elements that I present, I take into account your preferences, lifestyle, color scheme, functionality, dimensions and of course budget, to suggest design elements that are curated for you. During the presentation, I will give you several options for each item and look for that look that tells me that you love it. If you share some new information that I need to take into account, I will offer additional options until we get it just right. Usually I am able to zero in and we agree on the entire scheme, at the presentation appointment.